Initiate An Exchange

To initiate an exchange, please follow these steps:

1. Contact our customer support team via email or phone to request an exchange.

2. Provide your order details, including the order number, item(s) you wish to exchange, and the reason for the exchange.

3. Our team will guide you through the exchange process, including providing instructions for returning the item(s).

4. Once we receive the returned item(s) and verify their condition, we will process the exchange and ship out the replacement item(s) promptly.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team support@lustrue.com